Select the radio button for the version.Mouse over the version and click the download icon to add the file to Downloads.To restore a previous version, you can either: All versions of the file backed up prior to the selected As Of date display. To browse all of the file versions backed up for a particular file, mouse over the file in the Restore files and click the versions icon. You may also search for deleted files by entering a term in the search bar. Select the files that you want to restore.Īfter you enable Include deleted files, your deleted files appear in the file browser and can be restored.From Home, navigate to a list of backed-up files:ĭeleted files are shown with a trash can icon to the right of the Date Modified column.The CrashPlan app stores deleted files based on your deleted file retention settings. Files selected for restoration remain selected when toggling between search and browse. Your search term is retained until you clear the term, close the search bar, or exit the Restore files or Get files view. To return to your search results, click the search icon. You can click a folder within your search results to resume browsing. Question mark ( ? ) is a placeholder for one characterĪsterisk ( * ) is a placeholder for any number of characters, including no character Spaces are treated the same as any other character Click the search icon and enter your search term. To restore a specific file, first search for it by providing all or part of the file name or extension. Alternatively, if you don't want to restore all of the files at once, you can shut down or put your device to sleep and restoration will resume where it left off when it is powered on again.If you are restoring a large amount of data, consider optimizing your computer settings to prevent disruptions.It is safe to close the CrashPlan app while the files restore in the background.Download Activity displays the status of your download. Update the options to specify the restore location, naming guidelines, and permissions for your restored files.The Restore Files Options window appears. Select the checkboxes for the folders and files you want to restore.Your download is added to Downloadswith the default files options. Mouse over the file, and click the download icon.Learn more about finding files (including hidden or deleted files) below. Navigate to the file you wish to restore.(Optional) If you want to restore an earlier version of your files, click As of Today to select a previous date from a calendar.If you back up to multiple destinations, select the destination from Restore files from.(Applies only if you have multiple devices) From the menu, select the device that originally backed up the files you want to restore.Restore files from the CrashPlan app Restore a single file If you notice the CrashPlan app is restoring more files than you expect, see our considerations for restoring metadata.If you need to restore all of your files because you recently replaced a device or the hard drive containing your operating system, see Replace your device using CrashPlan for Small Business.This article describes how to restore files from the CrashPlan app. However, the CrashPlan app offers you the most flexibility. The CrashPlan console is convenient for restoring files when you are not near one of your devices. Use the CrashPlan app to restore files whenever you have access to one of your devices.
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